COVID-19 Concerns

With the flu season in full swing and COVID-19 concerns on people mind, we want to remind Washington residents that you can access many of our services from the convenience and safety of your home.

Through our Customer Service Contact Center (877-501-2233), you can:

  • Get your case information
  • Complete your eligibility interview, review or mid-certification
  • Report a change; and
  • Request a replacement EBT card

At, you can:

  • Apply for food, cash, medical and Medicare Savings Programs assistance;
  • Complete your review, mid-certification
  • Report a change; and
  • Find other services