Contact BCCU



360.902.0299 (Mainline phones are answered 8:00 AM to 12:00 PM)

*Press 2 -  Technical assistance with the Background Check System or online Background Check Authorization form

*Press 3 - General background check questions



Mailing Address

PO Box 45025
Olympia, WA 98504-5025

Office Hours

8:00 AM to 4:30 PM, Monday - Friday

Applicant: If you are contacting BCCU to discuss the information being reported on your background check, please have your background check results readily available. If you do not have a copy of your results, you will need to submit a Applicant Request for a Copy of Background Check Information Form to BCCU. We cannot discuss the results with you until you have a copy.

BCCU staff are happy to assist any applicant that would like to schedule an in person appointment. However, most information can be explained in detail by phone, saving the applicant a trip to the building, travel and parking costs. If you would prefer to speak with someone in person, you can begin the process by calling.