DSHS Contact Us

During high-volume periods – especially around the first of each month – you may not be able to reach us by phone right away or you may get a recorded message. Please try your call again.

Resources:

  • Call 360-902-4111 TTY/TDD call 711 or 1-800-833-6388. If you need to speak with someone and you do not speak English, please leave a voicemail with your phone number and the language you speak, and we will return your call.
  • Most DSHS offices are open 8 a.m. to 5 p.m. Monday through Friday and closed weekends and holidays.

Contacts: 

360-902-4111
TTY/TDD call 711 or
1-800-833-6388.
If you need to speak with someone and you do not speak English, please leave a voicemail with your phone number and the language you speak, and we will return your call.

  Phone Email

877-501-2233

  

888-328-9271

  
  • Apple Health
  • Washington state Medicaid coverage and health care provider relations

800-562-3022 (Health Care Authority)

  
  • Resolving a complaint 
 800-737-0617 askdshs@dshs.wa.gov
   

866-363-4276

  

360.902.0299

 bccuinquiry@dshs.wa.gov
  • Washington state DSHS employee verifications 

360-725-5830

 hrmsunit@dshs.wa.gov
  • Care provider/contracted employee verifications 
 360-664-6161  
360-725-2300  
360-725-2400  
  • Making a public records request
 360-902-8484 dshspublicdisclosure@dshs.wa.gov
1-888-461-8855  
360-664-6161 DSHSSSPSMAIL@dshs.wa.gov
  • Tax Desk
 360-664-5830 TAXINFO@dshs.wa.gov
Community Services Division
Benefits application/eligibility general questions or concerns:
 

1-800-865-7801

  

 

 

Please send all documents to:
DSHS CSD - Customer Service Center
PO BOX 11699
Tacoma, WA 98411-6699
Complaint Resolution
DSHS Constituent Services
Box 45131
Olympia, WA 98504-45131
File a complaint